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The
Optimistic Strategy

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To
attend an Aerolíneas Argentinas press conference is to go and
listen to encouraging information, even though not everything
is quite true. The company executives handle information as it
suits them and it does not seem to worry them to make a
thousand and one announcements that never materialize.
However, some figures in the market seem to confirm their
strategy.
By
Federico Etiennot
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The
Spanish businessman Antonio Mata, president of the executive commission of
Aerolíneas Argentinas sings his praises to life. “In the coming years,
Aerolíneas will have the most modern fleet in South America,” he speaks
into every single microphone he finds in his way, although so far the
company has 51 planes, of which the latest are four Airbus 340-200 that
left the factory some five years ago. The rest of the machines (B747-200,
B737-200, MD 88, MD 83 and MD 81) average 20 years of age.
Mata
is convinced that his company will get back on its feet all on its own.
However, there is some suspicion about the Spanish government financing
that is still behind Aerolíneas Argentinas, though it no longer controls
the company. Each time he is asked, the Spanish businessman denies the
rumor.
Aerolíneas
flies high. They maintain that they hold 80% of the domestic passenger
market. However, a study of the consortium that administers the main air
terminals in the country reports that in fact, during the past year, they
handled 59% of the market. They are, indisputably, the leaders in the
domestic market, though between one estimate and the other there is a
difference of over 20 points.
The
company disqualifies the Aeropuertos Argentina 2000 (AA2000) report and
assures us that during the last four months in 2002 it carried “at least
79%” of the passengers flying within the country.
Notwithstanding,
and always according to the data broadcast by AA2000, the participation of
the various companies in Argentine domestic flights during last year was
as follows: Aerolíneas Argentinas and Austral (59%), LAPA (18%), Southern
winds (13%) and Dinar (6%). The other companies shared the remaining 4%.
“The
AA2000 figures are false,” they say at Aerolíneas. AA2000 explains that
the figures they handle are the same declared under oath by the different
companies before take-off from the airports. What if the figures declared
are not real? Ah… that is a different matter.
“What
is true is that our figures logically refer only to the airports we
manage,” they add at Aeropuertos Argentina 2000. Their statistics do not
include the Ushuaia, El Calafate, Rosario, Santa Fe and Jujuy airports,
just to mention the main ones. “In any case, we don’t think the
movement these airports may have had all along last year can explain the
21-point difference between what Aerolíneas says and what we receive
under the form of sworn statements from the companies,” they conclude.
In
any case, be it 59% or 80%, the growth of Aerolíneas Argentinas was
remarkable, particularly when one year before, in 2001, its participation
in the market was 33%.
How
was this growth achieved? How did the company manage to recover the
domestic market so rapidly?
Undoubtedly,
the brand is very important. When the company was practically paralyzed
during several months in 2001, with most of its planes grounded and
hundreds of employees suspended from work, the general comment was that
“the only good thing left to Aerolíneas is its brand”.
The
new management took advantage of this fact, with Antonio Mata at the head,
to take off again. They based themselves on its brand strength and a
planned communication strategy in the press, which was always willing –
through ingenuousness or convenience – to publish whatever the Aerolíneas
management desired.
Declarations
In
mid 2002, the chairman of the executive committee of Aerolíneas
Argentinas asserted that as of October they would start flying from Madrid
to Vienna, Athens, Tunis and Istanbul. “The experience derived from our
new connections in Europe (Paris and London) is magnificent, with
occupancy sometimes reaching 92%. That is why we believe the new routes
will have a similar success,” expressed Antonio Mata, according to the
statement published in a business and economy newspaper in Argentina on 26
June 2002.
So
far, the only European destinations of Aerolíneas continue to be Rome and
Madrid. Landings in Paris and London are carried out using smaller planes
and through a connection in the Spanish capital, while there was no
further talk of Vienna, Athens, Tunis and Istanbul.
A
similar plan to that mounted in Madrid was announced for Miami, reaching
various points in the USA and the Caribbean. The idea never took off,
though it had been announced that some of the connections would be using
Continental Airlines flights, with which it was said “an imminent”
agreement of shared codes was to be signed. No further news was had of
this accord.
At
the beginning of November the company announced that in December it would
begin receiving “the eight planes, either purchased or leased”. They
said they would add Boeing 737-300 and 747-300 planes to their fleet, plus
others provided by the Airbus builders, of the 319, 320 and 340-600 type.
Halfway through March, no new planes have joined Aerolíneas.
AIR
MARKET contacted Boeing and from Seattle they stated that “Aerolíneas
Argentinas is a prestigious company with which we wish to continue doing
business, but so far there is nothing substantial in view”. There has
been neither sale nor leasing: Boeing has signed no accord with Aerolíneas
to deliver planes.
The
same applies to Airbus, but the European builder prefers to make no
comments. On some of the maker’s documentation Aerolíneas Argentinas is
mentioned as a “launching client” for the A340-600, but there is no
certainty that these machines will be delivered in effect. Nor is there
any agreement for incorporating A319 and/or A320 planes.
It
had been announced that Aerolíneas would be landing in Cancún, Mexico DF
and Milán by January 2002. Although this announcement was made
enthusiastically by Antonio Mata, the company planes never reached these
destinations. Asked by AIR MARKET during a press conference, the
businessman justified the suspension of the plans on account of the low
market demand.
At
the end of last year, in December, Antonio Mata himself became
enthusiastic again in front of a recorder and spoke about a dream: the
creation of four airlines in South America, one in Chile, another in
Bolivia, a third in Paraguay and the last in Uruguay, all of which would
only require an investment of 30 million dollars.
To
start the operations the Aerolíneas boss thought of assigning two 737-200
and one 747-200 Boeings from the company to each new country where a
branch would be opened. Surprising, not to say ridiculous. Of the four
countries where Mata intends to create a “sister” for Aerolíneas,
perhaps Chile is the only one in a position to provide acceptable
occupancy to a Jumbo (though LanChile, market owner of its country, has
not been using them for some time already).
On
the other hand, the 30 million-dollar investment (7.5 for each country) is
laughable.
Last
December, when the European Civil Association authorized Aerolíneas
Argentinas to carry out the technical maintenance of the fleets of
companies in the Old Continent, in Buenos Aires the news was received with
boundless euphoria and they even risked the remark that “in the next few
days we will be announcing the first contract” with an European line.
No
news is bad news.
In
October 2001, a few days after taking over the Aerolíneas Argentinas
management, Antonio Mata had announced with a great deal of fuss that the
company would once again have freight planes, which has not happened so
far. At that time, there was talk of adapting a Boeing 737-200 – a
machine used for domestic and regional flights – but now the objective
appears to be different. “It is on long flights where we perceive that
the investment on a plane can be more profitable,” said Mata some time
back, speaking to AIR MARKET, to explain why a change of direction had
been given to the strategy, and now the talk is about using a much larger
plane, such as the 747-200.
“We
are assessing the investment needed to modify a Jumbo from an economic
viewpoint,” remarked Mata. However, a high-ranking company executive,
also questioned by this medium, admitted that the possibility of adapting
a 747 for freight is a risky stake that it will be difficult to carry out.
“Yes, it does seem strange,” he said.
In
mid January of the current year, Aerolíneas broadcast a communiqué
echoing a report published by MIS (Monthly International Statistics), an
entity dependent on IATA, which presents the company as showing the
greatest growth in South America, in what concerns number of carried
passengers per kilometer between January and November 2002 as compared
with the same period in 2001.
So
what’s new, if during most of 2001 – the worst year in the history of
the company – the Aerolíneas planes spent more time on the ground than
they did in the air?
This
is all mere talk. Surely, the idea is that announcing a large number of
good news improves the company image amongst potential clients. And the
figures seem to support this notion, because Aerolíneas – as has
already been said – leads the domestic market and in one way or another
recovered many of the international destinations that were suspended
during 2001.
It
remains to be seen if during 2003 Aerolíneas returns to the Asian
continent to land in Tokyo and Peking, as Antonio Mata promised, or if it
finally completes the delayed creation of Aerolíneas Executive Jet, the
business unit of the airline assigned to carry business people on board a
Boeing 737-200 exclusively adapted to that use, with just 30 seats and a
great deal of comfort. If this does not materialize, the announcements
will have been part of – once again – the optimistic strategy Made
in Spain.
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